Customer Care Officer AXA Indonesia

The AXA Group is one of the largest insurance groups in the world. AXA operates in more than 61 countries throughout Europe, North America, Asia Pacific, Africa and Middle East serving over 95 million customers and managing funds over Euro 1 trillion. Supported by 214,000 dedicated staff and financial advisers, AXA leads the industry in terms of professionalism, trustworthiness, innovation and reputation. AXA has a multi-distribution model in Indonesia, and due to our rapid growth we are inviting professionals to fill the following position:

Customer Care Officer
Work Location: Jakarta Raya

Responsibilities

• Provide information products and services to customers.
• Provide services and handle customer complaints in accordance to establish service standards.

Requirements

1. Candidate must possess at least a Diploma in any field, with a minimum GPA of 2.75.
2. At least 1 year(s) of working experience in the related field is required for this position.
3. Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
4. Job role in Customer Services or equivalent.
5. Have good communication skills, hardworking, and customer service oriented.
6. Willing to work in shifts.
7. Have good command of English (oral and written) and is computer literate (Words, Excel).
8. Working experience in an Insurance Company is an advantage.

To apply for these jobs, please access AXA Indonesia Jobs Recruitment