XL Axiata is striving for the best in our field by expanding our operation throughout Indonesia while focusing in fulfilling customers’ hopes and needs. To XL customers, it has become a condusive working environment.
XL upholds the vision that ensures employees can continuously expand theirselves. Those whom possess the knowledge, skill and values focusing towards customer and quality oriented individual whom also a team player are the best to expand the company and improve their career.
If you are an individual with the above characteristic, please join us and grow with us to together nurture and increase the value of the company.
Responsibilities:
Apply
XL upholds the vision that ensures employees can continuously expand theirselves. Those whom possess the knowledge, skill and values focusing towards customer and quality oriented individual whom also a team player are the best to expand the company and improve their career.
If you are an individual with the above characteristic, please join us and grow with us to together nurture and increase the value of the company.
Specialist – CLM Analytics
Work Location: Jakarta
Responsibilities:
- Generate periodic insight to trigger CLM MDS and VAS campaign and activities and discuss it with the CLM business team in relation with customer journey framework
- Produce periodic measurement of customer segments movement across macro and micro segments as part of XL customer journey
- Lead the development of the propensity models to be used by various CLM periodic and special management core periodic campaign
- Independently measure the performance and key areas result of overall CLM activities from macro view
- Produce insights and relevant target base for XL offloading campaign through CLM to migrate traffic from 2G to 3G
- Prepare the single customer offer that can be utilized by Event Based Marketing and relevant CLM campaign
- Bachelor’s degree from Marketing/Finance/Engineering/Statistic with 5 years experience in data mining & statistics
- Strong pricing model and sensitivity analysis
- Exposed to data mining and statistics models (preferably exposed to Teradata, SAS/SPSS/KXEN)
- Punctual with numbers and comfortable with complex models and calculation
- Familiar with data manipulation language (SQL)
- Understanding of Telco industries and competition landscape
- Data mining, data manipulation and statistics
- Strong business acumen and have exposed to similar analytic environment
Apply
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