Logistics Representative 2\3
Location Patuxent River, MDRequisition Number12-1005763
Closing Date: 03/28/2012
Position Description
Researches, identifies and resolves customer supply support system inventory discrepancies. Investigates total platform vehicle demand management, replenishment and electronic data systems. Monitors logistics system performance. Solicits customer feedback and takes action to improve satisfaction with company services. Manages field office resources.
Competencies
General
Adaptability
Generally understands changes in own and others' work-group tasks and situations as well as the logic or basis for change; generally seeks information about changes affecting own and fellow employees' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to work group members, direct supervisor, and occasionally members of others work groups. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.Build Positive Relationships
Communication
Generally clarifies purpose and importance; stresses major points; follows a logical sequence. Usually keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Generally seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
Customer Focus
Considers customers and their needs when performing and/or working with others on routine tasks; supports others and occasionally becomes directly involved in developing and sustaining customer relationships; assists more experienced employees in seeking information to understand customers' circumstances, problems, expectations, and needs; prepares information which more experienced employees will share with customers to build their understanding of issues and capabilities; considers how day-to-day actions or plans affect customers; responds quickly to help others address customer needs and resolve problems.
Work Standards
Strives to achieve a high level of quality, productivity, or service based on criteria established by supervisor/mana3b77bfger. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate. Provides encouragement and support to others in accepting responsibility.
Technical
Logistics Support
Basic - General understanding and application of logistic support systems (e.g., shipping and receiving, spares data bases, export control, inventory control, etc.).Preferred -Complete knowledge of the use and integration of logistic support systems (e.g., company/customer supply databases, inventory management regulations, supply support, export control, etc.).
Product Knowledge
Basic - General knowledge of product/service value stream.Preferred -Complete knowledge of product/service value stream.
Basic Qualifications For Consideration
- Do you have experience with Data Base and/or System Administrators?
- Do you have experience with OOMA (Optimized Organizational Maintenance Activity)?
Typical Education/Experience
- Level 2 - Bachelor's degree and typically 3 or more years' related work experience, a Master's degree and typically 1 or more years' related work experience or an equivalent combination of education and experience. Level 3 - Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience
Apply
0 comments:
Post a Comment