Service Coordinator Toshiba Data Dynamics Pte Ltd

Service Coordinator (EIBU Service Division)

Responsibilities :

• Assist customers on service enquiry
• Provide support to Field Technicians on parts/consumable request
• Log in customer request for Service Job & ensure Job are assigned to Field staff to follow-up
• Provide quotation to customers' enquiries on service /consumable / parts purchase
• Call answering at call centre
• Data input on service activities (Job feedback & update system)
• Generate invoices & follow-ups
• Follow-up documentation on service requests
• Liaise with internal & external staff on progress of Job assignment
• Any other ad-hoc duties assign from time to time

Requirements :

• At least 1 year relevant experience admin coordination
• Good Customer Etiquette
• Good command of English
• Proficient in basic MS Office applications
• Meticulous and customer oriented person

you can visit to see a description and detailed information on the Toshiba Data Dynamics Pte Ltd website