Customer Service Officer Toshiba Data Dynamics Pte Ltd

Customer Service Officer (Electronic Imaging Business Unit)

Responsibilities :

• Attend to customer for copier related issues including demo, outdoor visits, service calls, training and follow-on matters arising
• Follow up on collections from customers and leasing company
• Ensure documentations are in order prior to submission
• Data input on service support activities
• Liaise with internal & external party on progress of job assignment
• Assist Supervisor-in-charge to compile monthly and periodic reports
• Any other ad-hoc duties assign from time to time

Requirements :

• At least 1 year relevant experience in customer service
• Good Customer Etiquette
• Good command of English
• Proficient in basic MS Office applications
• Meticulous and customer-oriented person

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