Corporate Citizenship
Every successful corporation has a responsibility to use its resources and influence to make a positive impact on the world and its people. Microsoft's Global Citizenship Initiative is focused on mobilizing our resources across the company and around the world, to create opportunities in the communities where we do business, and to fulfill our commitment to serving the public good through innovative technologies and partnerships.
Microsoft Community Affairs provides training and tools that create the social and economic opportunities that can transform communities and help people realize their potential. Through our programs and our partnerships, Microsoft supports numerous projects and organizations around the world working to expand opportunities, and help improve digital inclusion, through technology access and training.
Customer and Partner Experience
Customer and Partner Experience Ensuring a high level of satisfaction among our customers and partners is a core component of business at Microsoft. Customer and Partner Experience (CPE) is a company- wide strategy to increase customer satisfaction and improve experiences with our products, programs, and services. Through annual surveys and product feedback efforts like the Customer Experience Improvement Program, we continue to listen and respond to our customers and partners and are committed to improving their experiences with us.
Legal and Corporate Affairs
Legal and Corporate Affairs Microsoft's Legal and Corporate Affairs Group works on the cutting edge of business and regulatory issues around the world. Our diverse and multi-disciplinary team of legal, business and corporate affairs professionals operates from 57 locations in 40 countries worldwide. Our Values
As a company, and as individuals, we value integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect. We are committed to our customers and partners and have a passion for technology. We take on big challenges, and pride ourselves on seeing them through. We hold ourselves accountable to our customers, shareholders, partners, and employees by honoring our commitments, providing results, and striving for the highest quality.
Currently, the company are looking for young, energetic and dynamic professional candidates to join our team as Unified Communications Consultant position and will be placed at Jakarta.
Roles and Responsibilities:
- The Unified Communications Voice and Mobility Consultants are key enablers for our customers. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers.
- As such, you will be a technical specialist, required to have a depth of knowledge and experience in one or more Unified Communications technologies such as Lync or OCS and also have associated knowledge of Active Directory, Exchange, Unified Messaging and PKI. In addition it is expected that you will have knowledge of third party voice gateways and ideally how these integrate with Exchange and PBX’s.
The ideal candidate will have experience in the following areas:
- Voice and Data Platforms
- UC Applications
- Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols.
- Knowledge of TCP/IP networking, switches, routers and firewalls, network bandwidth management.
- VoIP/telephony experitise including knowledge of competitive solutions (ie. Cisco, Avaya/Nortel)
- Strong consulting background and in depth, hands on customer delivery experience with Microsoft Office Communications Server R2 and up to Microsoft Lync
- A Microsoft MCSE certification, or OCS R2 Masters certification is highly desirable
- Analyse the business and IT requirements within client organisations and offer objective suggestions on various matters related to the clients IT environment
- Meeting with clients to determine requirements and define the scope of the project
- Advise on options, costs, risks versus benefits etc. for best practice development of the solution(s)
- Presentation of solutions in written and oral reports
- Develop and implementation agreed solutions
- Preparation of documentation and progress reports to clients
- Involvement in sales and support and, where appropriate, maintain contact with client organisations
- Identify potential clients and build and maintain relationships with clients
- Research and provide information in technical trends
- Excellent interpersonal skills - be amenable, deal with all levels internally and externally
- Passion for delivering innovative, best practice solutions
- Fast learning skills and effective information acquisition strategies.
- Creative visualization, critical thinking, inductive and deductive reasoning.
- Collaborative coordination and time management.
- Capacity to work under pressure while observing high quality standards.
- Fluency in English language and the ability to communicate thoughts and reasoning with clarity
- Ability to deal with ambiguity
- Ideally a tertiary qualification in Computer Science or Engineering.
- Ideally certification in one or more Microsoft Desktop products
- Work experience should involve technical consulting, development, and deployment
- Must have a proven record of delivering business value.
- Role Specific Characteristics May Include
- Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
- Candidates must have full project lifecycle experience, from envisioning to deployment and operation.
Apply..>>
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