Citibank has had a presence in Indonesia in one form or another since 1918 when its precursor, The International Banking Corporation, set up branches in Batavia (present-day Jakarta) and Surabaya. The International Banking Corporation withdrew from Indonesia in the late 1920s, but Citibank reopened in Jakarta in 1968.
Citibank Indonesia offers retail banking in 19 branch offices and 102 ATMs in the cities of Jakarta, Surabaya, Bandung, Medan, Semarang and Denpasar. Citibank also began mobile banking in 2003.
Citibank Tower 11 floor, Plaza Bapindo, Jl. Jend Sudirman kav 54-55 Jakarta 12190.
Description
Citibank Indonesia offers retail banking in 19 branch offices and 102 ATMs in the cities of Jakarta, Surabaya, Bandung, Medan, Semarang and Denpasar. Citibank also began mobile banking in 2003.
Service Measurement Officer-12004602
Work Location: Jakarta
Citibank Tower 11 floor, Plaza Bapindo, Jl. Jend Sudirman kav 54-55 Jakarta 12190.
Description
- To manage and coordinate with process owner in order to provide timely business vital few reporting
- Country and internal vital few result analysis and reporting
- To manage and analyze country PIR and IHT database in order to provide business the information regarding problem trend, volume and resolution cycle time.
- Provide report/data and work together with process owner on the new issue related to PIR and IHT in order to achieve the target sets by the business / Regional Office
- Provide weekly and monthly report PIR and IHT to process owners and management
- Good analysis / analytical skills
- Good team players
- Problem solving
- Strong to the follow up to other unit
- Strong MIS Skill (work with excel program)
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