British Airways success lies in our diverse range of people. Whether it be baggage handlers, cabin crew, corporate executives, our Leadership Team, pilots or engineers to name a few. Without their skill, hard work and dedication, we wouldn’t be around today. Our colleagues bring a wealth of different backgrounds, cultures and beliefs across a global team. And it’s our HR people who enable each one of them to be outstanding – they’re a real driver of the business.
As part of HR, your motivation, resilience and focus on colleagues around the business will make you invaluable. What’s more, your clear passion for the HR function and for developing yourself and others will soon mark you out. Over three years, you’ll complete a detailed grounding and foundation to build your HR skills and the opportunity to experience placements in all the areas of this department.
Customers are at the heart of our success, and our strategy is to make decisions based on their needs. Our colleagues in every department and at every level are a critical part of this. You’ll join us as we embed a high performing culture and a range of exciting strategic initiatives. You will be part of the team designing these and supporting their delivery by effectively and consistently leading, managing and developing our people.
An adaptable, personable team player, you’ll be comfortable dealing with complex and often sensitive issues. You’ll also have to understand and operate according to in-depth agreements and regulations. It’s the best way to gain broad experience in this of rewarding, and often challenging, specialist function.
As well as your 2:1 degree (or equivalent), you should have a clear motivation for a career in HR. You’ll demonstrate an appetite for working in areas such as People Shared Services, HR Business Partners and our HR Experts teams including Reward, Leadership and Talent, Employee Relations and Organisational Development & Change. You must have the right to live and work in the UK, and you’ll be required to pass a Criminal Record Check at an Enhanced Disclosure level.
HR Graduate Programme 2012
Ref UKLHW2222
Region UK - Heathrow
Location London - Heathrow - Waterside
Job Description
Competitive salary and attractive benefits package
Graduates like you have made such a difference to our business, it’s no wonder we’re looking for more. People of your high calibre are helping drive an organisation that carries over 32 million customers to 145 destinations around the world in around 230 aircraft. In fact, graduates play a key role in the transition of the company.
If you have not already done so, please visit our Graduate Careers microsite for further information www.britishairwaysgraduates.com
The Individual
Capabilities (Skills & Behaviours)
Impact & Influence
To apply, you will need to successfully complete a series of online questions. These questions form part of the selection process and your responses will be assessed. This includes the following questions (please note the system has a time-out security setting so we advise you prepare these offline before submitting).
Please note the following dates where you may be invited for specific times/appointments:
We will be reviewing applications on an ongoing basis and the campaign will close as soon as we have found suitable candidates. Therefore we encourage you to submit your application at the earliest opportunity to avoid any disappointment.
Apply..>>
As part of HR, your motivation, resilience and focus on colleagues around the business will make you invaluable. What’s more, your clear passion for the HR function and for developing yourself and others will soon mark you out. Over three years, you’ll complete a detailed grounding and foundation to build your HR skills and the opportunity to experience placements in all the areas of this department.
Customers are at the heart of our success, and our strategy is to make decisions based on their needs. Our colleagues in every department and at every level are a critical part of this. You’ll join us as we embed a high performing culture and a range of exciting strategic initiatives. You will be part of the team designing these and supporting their delivery by effectively and consistently leading, managing and developing our people.
An adaptable, personable team player, you’ll be comfortable dealing with complex and often sensitive issues. You’ll also have to understand and operate according to in-depth agreements and regulations. It’s the best way to gain broad experience in this of rewarding, and often challenging, specialist function.
As well as your 2:1 degree (or equivalent), you should have a clear motivation for a career in HR. You’ll demonstrate an appetite for working in areas such as People Shared Services, HR Business Partners and our HR Experts teams including Reward, Leadership and Talent, Employee Relations and Organisational Development & Change. You must have the right to live and work in the UK, and you’ll be required to pass a Criminal Record Check at an Enhanced Disclosure level.
HR Graduate Programme 2012
Ref UKLHW2222
Region UK - Heathrow
Location London - Heathrow - Waterside
Job Description
Competitive salary and attractive benefits package
Graduates like you have made such a difference to our business, it’s no wonder we’re looking for more. People of your high calibre are helping drive an organisation that carries over 32 million customers to 145 destinations around the world in around 230 aircraft. In fact, graduates play a key role in the transition of the company.
If you have not already done so, please visit our Graduate Careers microsite for further information www.britishairwaysgraduates.com
The Individual
Capabilities (Skills & Behaviours)
Impact & Influence
- Is able to express themselves effectively with stakeholders, customers and colleagues at all levels
- Is able to influence and persuade using well thought through positions
- Able to use a broad range of influence strategies to secure buy in
- Recognises the agendas of others and tailors own response to increase leverage
- Actively contributes to discussions
- Builds effective working relationships and makes some use of networks
- Able to think conceptually and over the longer term
- Able to evaluate and solve moderately complex problems
- Thinks through plans and interventions to avoid surprises
- Is comfortable in ambiguous situations
- Is passionate and understands about customers and delivering a premium service
- Invests time to understand customer requirements
- Encourages others to give good service
- Recognises the customers stand point · Fosters continuous service improvement
- Can demonstrate some innovative aspects to the service they have provided
- Has built good relationships with customers/stakeholders
- Displays understanding of business performance and can identify trends and issues
- Can name competitors and define their competitive position in comparison to the business
- Is able to define the key performance drivers of the business
- Is able to articulate the challenges facing the business and industry
- Shows genuine interest in HR
- Has some knowledge of best practice in one or more areas of HR
- Has knowledge on some latest HR thinking
- Shows commitment to continuous professional development Motivation
- Clearly demonstrates motivation for the programme and a career with British Airways
- Able to handle setbacks and adversity from a range of sources and optimise performance
- Can articulate the value they can add to business and customer
- Inspires and engages teams by creating and communicating a compelling vision
- Communicates key messages in a confident and credible way
- Takes ownership for delivery and makes clear who is accountable for what
- Self aware and leads by example
- Must hold, or be predicted, a 2:1 degree (or equivalent) and demonstrate motivation for a career in HR
- Willing to work in different locations and business functions, which will involve travel, unsociable hours and shift work
- Must have the right to live and work full-time in the UK indefinitely without sponsorship from British Airways OR be able to provide evidence that you can achieve this independently
- Must be able to pass a Criminal Record Check
To apply, you will need to successfully complete a series of online questions. These questions form part of the selection process and your responses will be assessed. This includes the following questions (please note the system has a time-out security setting so we advise you prepare these offline before submitting).
- Please give the following details below. Please only give details of your 2:1 undergraduate degree (no other qualifications).
- What is your university and programme of study?
- Is your 2:1 achieved or predicted?
- Is this a UK 2:1 undergraduate degree or will you provide a NARIC verified 'statement of comparability'?
- Describe why you have applied for a Human Resources specific programme and why you have applied for British Airways? (Max 200 words)
- What is your understanding of the term ”High Performance Culture” within an organisation? (Max 350 words)
If successful at the application stage you will then be invited to take part in further assessments, which will include online psychometric, numerical & personality tests, a telephone interview and an assessment day at The Rivers, near Heathrow Airport. The assessment day will include a group problem solving discussion, an interview and work related exercise/presentation and validation of your online testing scores.
- What are the benefits and challenges that such a culture brings to an organisation like British Airways?
- Identify the skills and qualities needed for a HR professional in a HPC culture and
- Give example(s) of when you have demonstrated the skills/qualities you describe
Please note the following dates where you may be invited for specific times/appointments:
- Telephone Interviews January – February 2012
- Final Assessment February – March 2012
We will be reviewing applications on an ongoing basis and the campaign will close as soon as we have found suitable candidates. Therefore we encourage you to submit your application at the earliest opportunity to avoid any disappointment.
Apply..>>
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