Assistant Reservation Manager Shangri-La Hotels

Shangri-La has always believed in the unique characteristics encapsulated by Asian Hospitality. Our commitment to providing guests with distinctive Asian standards of hospitality and service from caring people remains our major point of differentiation from our peers and the very cornerstone of our reputation as a world-class hotel group.

Now we are opening vacancies for:

Assistant Reservation Manager (5534)

Duties:

• Report directly to the Revenue Manager, the incumbent will assist Revenue Manager on the supervision of all activities pertaining to Reservations Department in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profit.

Requirements:

• Minimum 3 years of experience in hotel front office and reservations, among which at least 1 year at the same capacity;
• Expertise in room inventory control and yield management
• University/college graduate
• Excellent statistical, analytical and research skills
• Clear communication and presentation skills
• Proficient in Opera/Fidelio and CRS systems and Microsoft programs

Interested candidates who meet above qualifications may apply to Human Resources Department of Shangri-La Hotels and Resorts that can be viewed at Shangri-La Hotels Recruitment.