CCF (Customer Care Frontliner)
Bogor (Jawa Barat)
PT Holcim Indonesia Tbk is one of the biggest cement companies in Indonesia with the distinguished advantage of integrated businesses in ready-mix concrete and aggregate provides a working environment that encourages personal & professional development skill. We seek high caliber professionals to join our team.Responsibilities:
Scope of works:
Giving solutions assistance to customers inquiries from all the open accesses, in terms of giving valid information related to products, services, order process in the goal to acquire customer memorable experience from all various types consumer behavior and performing customers marketing research also campaigns, to enhance and assuring the satisfaction and loyalty of Holcim’s Brand.
Education :
- Bachelor degree from any discipline from reputable university
- A working experience of min. 2yrs in Call Centers or in Customer Service.
- A strong customer focus minded
- A team player with strong interpersonal skill as well as a team player
- Independent, discipline, with adequate analytical skills.
- Highly attentive to detail, ability to do multi – task job, as well as problem and complaint solving.
- Ability to perform in time-pressures and shifting working hours to meet deadlines.
- Proficient in MS Office – Excell, Word and Power Point
- Call Center applications.
- Compulsory of good communication skills in Bahasa and English, both oral and written
Please indicate the position applied for on the subject field of your email. Interested candidates please send your application not later than May 12, 2012 to
Organizational Design & Development Dept..
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