Operations Quality Assurance Manager
Mandala Airlines - Based in JakartaJob ID: FS0329155850
We are seeking an individual with a proven track record in aviation quality management, to join Mandala Airlines Safety, Quality and Security team as the an Operation Quality Assurance Manager
This senior position provides the opportunity for you to support the airlines strong focus on safety, quality, process improvement and operational excellence.
It is a 'hands on' role interacting with both internal and external stakeholders. Reporting to the Head of Safety, Quality & Security.
Key responsibilities include:
- Internal Quality Schedule (Ground and Flight Operations)
- Quality oversight of Mandala operations and facilities
- Managing an effective audit program
- Managing an effective safety surveillance and quality assurance program;
- Supporting the company’s strong safety and hazard reporting system
- Flight Data Monitoring, analysis of AirFASE reports
- Ensuring compliance of relevant company policy and procedures
Applicants should fulfill the following requirements:
- Extensive experience in modern Safety Management Systems (SMS)
- Sound knowledge of airline operations, including flight operations procedures
- Ability to present to large groups
- Advanced computer skills (Excel, PowerPoint, Word, Outlook)
- Strong organizational and analytical skills
- Ability to work alone (at times under pressure), as well as part of a team.
- Be worthy of commanding respect among peers and management officials.
- Strong communication skills, with a high level of English proficiency, both written and spoken
- CASO certified
- Tertiary qualification in an aviation discipline
- Operational experience in flight operations or other relevant areas
- Familiarity with modern safety database systems
- Engineering or Flight Crew license
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